Welcome to Guaranteed on Board® for Southwest Airlines™

Quaker Pet Group offers our program on Southwest flights to ensure that you will not encounter delays or complications when flying with your pet. Here's how it works...
  • SMALL Sherpa carriers are Guaranteed on Board® on Southwest Airlines™ flights.
  • Fill out the form below with your flight information and details to ensure that you are compliant with Southwest's flight requirements.
  • Print your Guaranteed on Board® Certificate and bring with you to the airport and present to the boarding agent.
  • If you are denied boarding due to the Sherpa carrier that you are using to transport your pet, Quaker Pet Group will reimburse you for the cost of your flight.
  • Guaranteed on Board® is only available on U.S. domestic flights, Canadian domestic flights, and flights between the U.S. and Canada.
  • Additional information can be found here: Southwest Airlines™ Pet Travel Information

Personal Information

  • You must fill in all fields
  • You must fill out one form for each flight of your trip. If you have multiple flights from one destination to another, each flight will need a GOB form.
Flight Number
Flight From
Flight To
Date Calendar
Passenger's Full Name
Phone Number
Email Address
Pets' Name(s)
Cat Dog


  • All pets must be a least 8 weeks old to travel.

Southwest Airlines requires a pet transportation charge of $95.00 USD each way. The pet fare must be paid at the ticket counter prior to going to the departure gate, and is non-refundable.
Yes No

Carrier Information & Restrictions

  • One carrier per ticketed passenger. The pet carrier will count as the customer's carry-on bag.
  • Soft-sided and hard-sided carriers specifically designed as pet carriers are acceptable.
  • Carrier must be leak-proof and well-ventilated and must fit under the seat in front of passenger and be stowed in accordance with Federal Aviation Administration regulations.
    • Seat Dimensions (Some seats may be slightly smaller in width):
      • Window: 19" L x 14" W x 8.25" H
      • Middle: 19" L x 19" W x 8.25" H
      • Aisle: 19" L x 14" W x 8.25" H
  • Carrier may contain two (2) dogs or cats of the same species, aged 8 weeks or older.
  • There will be no more than five (5) scheduled pet carriers per scheduled flight.
  • Pet must be completely in the carrier at all times while in the gate area, during boarding/deplaning, and throughout the duration of the flight. Failure to comply may result in denial of transportation of the pet onboard Southwest Airlines.
  • Pet must be able to stand up, move around, and lie down in the carrier with ease.
  • Pets must be harmless, inoffensive, odorless & require no attention during flight.

Do you have a valid Health Certificate? Yes No
Although it is not required, Quaker Pet Group recommends that you get a health certificate before airline travel with your pet.
  • Blank Health Certificate
  • Carrier must stay under seat for the duration of the flight and secured in the carrier at all times.
  • Pet may not be removed from the carrier at any time while on-board the aircraft
  • Health certificate recommended within 10 days of travel for domestic destinations
  • Customers traveling with a pet may not occupy an Exit Seat or a seat with no forward under-seat stowage

Trip Details

  • Southwest Airlines accepts small, vaccinated, domestic cats and dogs in-cabin.
  • Pets must be harmless, inoffensive, odorless, and require no attention during flight.
  • Pets must be at least eight (8) weeks old to travel aboard Southwest Airlines.
  • Southwest Airlines will not be responsible if a customer misses a flight due to the need to take a cat or dog to an outside relief area. Flight departures will not be delayed or held in order for connecting customers to take a pet to an animal relief area.
  • If a pet becomes ill during flight, oxygen or other first aid procedures will not be administered.
  • In the event of an emergency, an oxygen mask may not be available for the cat or dog.
  • Southwest Airlines assumes no liability for the health or well-being of carry-on pets.
  • Southwest Airlines does not accept pet remains in the cabin of the aircraft.
  • Book your pet's reservation early. There will be no more than five (5) scheduled pet carriers per scheduled flight. From time to time, circumstances may allow for more (or fewer) than five (5) pet carriers per scheduled flight. Pets will be accepted on a first-come, first-served basis.
  • Advanced pet arrangements must be made by calling Southwest Airlines Customer Service at 1-800-I-FLY-SWA (1-800-435-9792).
  • Charges are payable at the airport and the passenger must show the pet travel fee receipt at the departure gate.
  • Pets traveling on-board with passenger must check in at the ticket counter. Customers are still able to utilize curbside & self-service check-in for themselves. Allow extra time beyond the normal check-in guidelines, but no more than 4 hours prior to your flight time.

Terms & Conditions

Quaker Pet Group Guaranteed on Board® program is designed to ensure that you and your pet travel comfortably and hassle free. If you follow the guidelines below and are denied boarding the aircraft with your pet, Quaker Pet Group will refund the cost of your flight and your pet travel fees.

This program is subject to the following:
  1. You have filled out all the information on the Guaranteed on Board® form truthfully and accurately - if not, this offer is void
  2. If you and your pet are denied boarding the aircraft due to any issues other than those related to the carrier, this offer is void
  3. If your pet is viewed as a threat to the safety of you, itself or others, this offer is null and void
  4. If the information that was filled out and submitted is not accurate, this offer is void
  5. If you fail to arrive at the gate on time and are denied boarding, this offer is void
  6. If the carrier that you are using is damaged, in poor repair or condition, this offer is void
  7. If the safety of your pet is in question due to non related carrier issues, this offer is void
  8. If you are over the limit for carry-on baggage and are denied boarding, this offer is void
  9. If the flight is cancelled or you voluntarily decide to not take the flight, this offer is void

I have fully read the details of the Quaker Pet Group, LLC Guaranteed on Board® program and understand the terms of conditions related to the recovery of my airline ticket costs and my pet's travel cost(s). In the event that I am denied boarding, I am aware that I will need to have the Guaranteed on Board forms filled out and signed by the person that is denying my entry.
User Agreement I Agree to the Above Terms & Conditions.

Comment? Question? Looking for something?